Thank you for having come this far. Next, we will explain the legal terms and conditions for the purchase of material through our website.
ACCEPTANCE OF PURCHASE CONDITIONS
By completing the registration form during the sales process, you gain the client status, which entails acceptance of these conditions of purchase.
The prices indicated for each product are expressed in euros and include VAT, which in Spain is currently se at 21%. Shipping costs are excluded and will be calculated and displayed during the purchasing process by introducing the shipping address.
Through this website you can carry out payments safely via Paypal, or using credit or debit cards. After the purchase, you can view and download your invoice in the corresponding section of your control panel.
Once the purchase process has been completed, shipment will be carried out within 1-2 working days. Following the shipment, you will receive an email informing you of the departure, along with a tracking code. Delivery time will vary depending on the transport company used, and will be 1 to 3 days (Spain), 3 to 5 days (Europe) and 7 to 10 days (rest of the world).
We strongly recommend double-checking shipment data. If there are any errors and the goods can’t be delivered, they will remain 15 days in the corresponding post office. After this time has elapsed, they will be returned back to us and you will have to pay for a second shipment. Furthermore, we cannot be held responsible for any damage or loss that may occur during transportation.
If upon receiving the material, it does not meet your expectations, you can send it back within a period of 10 calendar days. Should there not be any damage, koloreka will give you a full refund, or change it for another piece from our list. Shipping costs for refunds will be at the clients expense.